Years ago I had a Via Rail profile and preference # - later I could not use the number to login to their system and "forgot your password would not help. Now I am trying the app. Same issue - it says my username is already in their system so no new profile and when I try to use "forgot my password" the system presents an ERROR page. I like the train for short jaunts but really their systems are or of date and out of touch with the modern world!
Huntercoco about VIA Rail Canada, v1.0.5